From 1-month to 1-hour: The power of digital transformation
Context
Automation innovation
Industry 4.0 is transforming the process by which companies fabricate, enhance, and deliver their products: optimizing all aspects of manufacturing processes and supply chains.
As manufacturing companies try to find their place in our ever-evolving world, focusing on digitalization can help them to create efficiencies in their operations and in turn, reinvent their business models.
With the support of Mantu’s brands, a leading supplier in the plastic industry was able to complete their digital transformation and achieve great results.
The Project
Embracing digitalization
Embracing digitalization allowed our client to transform all end-to-end processes in their production-to-delivery chain, generating real-time data and allowing their teams to collaborate more efficiently.
With this new system in place, customers can see for themselves the details of a product’s lifecycle, from its selection to its delivery, including all distribution channels. This increased visibility improved the relationship between our client and their customers.
We ensured that the digitalization process did not disturb or interrupt our client’s workflow. Communication remained a priority every step of the way: teams were informed of every internal change. Our client’s management process placed transparency and efficiency front and center.
Outcome
Customer loyalty & sustainability
The results were excellent. Customer retention increased by 17 percent thanks to the improved online customer experience, which reduced quote time from one month to one hour. Production costs fell by 13 percent, and productivity rose. In addition, our client, a leader in proactive environmental responsibility, lowered their environmental impact by 4 percent. Their digital transformation enabled them to reduce water, energy, and plastic consumption.
About our ‘Technology’ practice
We are reinventing and transforming industrial and economic models through talent, technology, and digital, whatever our clients’ requirements.
The brands that made it happen
Amaris Consulting
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. These experts engage with four business lines: IS & Digital, Telecom, Life Sciences, and Engineering.
Pixel Alliance
Pixel Alliance is a young collective of creatives, developers, and digital experts. These design specialists create holistic digital strategies and build bridges between the physical world and the virtual world.