• About us
    About us
    question mark
    Who we are

    Learn more about Mantu values, governance and offices.

    hexagon
    Our brands

    11 brands united by a shared vision.

    leave
    Sustainability

    Our strategy through diversity, environment and innovation.

    bookshelf
    Pressroom

    Breakthroughs, partnerships, and voices behind the transformation.

  • What we do
    What we do
    mantu
    PRACTICES

    Four practices designed to empower organizations, connect talent, and shape sustainable growth.

    cpu
    Technology

    Deep industry knowledge & cutting edge technology to co-create meaningful solutions.

    handshake
    Total Talent Management

    Tech to boost talent and create strong links between companies and the minds they need.

    digital qr
    Creative Intelligence

    Ensure continuity between decision, activation, and adoption. One team, one trajectory, through to lasting impact.

    medal
    Leadership & Advocacy

    Equip executive teams to define their purpose, shape their positioning and drive their strategy.

  • Insights
    Insights
    book open 4
    Blog

    Bold thinking. Fresh perspectives.

    book check
    Client Stories

    Where audacious ideas turn into real stories.

    mantu best managed companies award
    Mantu awarded one of Switzerland’s Best Managed Companies 2025 by Deloitte

    This award highlights the exceptional performance of privately held Swiss companies that demonstrate excellence in strategy, governance, innovation, and long-term results.

    Read more
    WeMeet 2025-2772 1 1
    Mantu signs the DEI Charter

    At the beginning of July 2025, Mantu’s Executive Committee signed the DEI Charter to foster diversity, equity, and inclusion at Mantu.

    Read more
  • Careers
    Careers
    binoculars
    Life at Mantu

    Mantu, as seen by its team members.

    building
    Find a company

    Mantu brings together complementary brands that cover many sectors, all around the world.

solution-architecture-needs-assessment-design-and-documentation

Solution Architecture: Needs Assessment, Design and Documentation

Solution architecture translates a business need into an implementable technology solution. It connects business requirements with software, infrastructure, data, security, integrations, and operational constraints.

The work starts before technology selection. A solution architect first clarifies the problem, evaluates possible approaches, documents the main decisions, and gives delivery teams a design they can use.

What solution architecture does for a business


Solution architecture focuses on a specific initiative, product, transformation, or integration challenge. It describes how the main parts of the solution fit together and why certain design choices were made.

The business value comes from making important decisions earlier, when changing direction still costs less. A clear architecture can help teams:

  • Connect technology decisions to business outcomes

  • Identify dependencies before implementation

  • Compare cost, complexity, risk, and delivery time

  • Clarify responsibilities between systems and teams

  • Define security, performance, and operational expectations

  • Give delivery teams a shared reference point

A solution architect works across business and technical discussions. The role includes gathering stakeholder input, translating requirements into design options, reviewing trade-offs, and supporting alignment between product, engineering, security, data, and operations teams.

Solution architecture is broader than software architecture alone. It can include applications, cloud services, external platforms, data flows, business processes, operating requirements, and integration boundaries.

Organizations dealing with complex requirements or several delivery teams can use software architecture consulting to assess the current environment and establish a practical design direction.

Needs assessment: business requirements and constraints


A good architecture starts with a clear understanding of the need. The first question should be: what must the organization achieve, and under which conditions?

Understanding the current environment

The assessment should cover:

  • Existing applications and platforms

  • Business processes and user journeys

  • Data sources and ownership

  • Current integrations and dependencies

  • Technical debt and known limitations

  • Security and compliance obligations

  • Delivery teams, skills, and responsibilities

  • Budget, deadlines, and operating constraints

This information creates the context for the design. A solution that works in isolation may fail when it has to connect to legacy applications, external suppliers, internal controls, or existing support processes.

Defining functional and non-functional requirements

Business requirements describe the outcomes the organization needs to achieve. They should explain who needs the solution, what problem it addresses, and how success will be measured.

Functional requirements describe what the solution must do. Non-functional requirements describe how it must operate. These may include:

  • Response time

  • Availability

  • Security

  • Compliance

  • Recovery objectives

  • Maintainability

  • Cost limits

  • Data retention

  • Scalability

Requirements should be specific enough to guide design decisions. “The system must be scalable” is difficult to test. “The service must support 10,000 concurrent users while maintaining a p95 response time below 500 milliseconds” gives the architecture team something concrete to evaluate.

A solution architecture framework for architecture design


A solution architecture framework provides a repeatable way to move from requirements to design. It does not have to be a single universal methodology.

An organization may combine enterprise architecture principles, cloud Well-Architected guidance, reference architectures, security standards, and internal design rules. The framework should help the team ask the right questions and record the reasoning behind its decisions.

Establish design principles

Design principles create boundaries for the solution. Examples include:

  • Prefer managed services when they reduce operational complexity.

  • Keep sensitive data within approved locations.

  • Separate public interfaces from internal systems.

  • Minimize dependencies between independent components.

  • Use standard identity and access controls.

  • Keep architecture decisions reversible where possible.

Principles should support decisions rather than become a long list of statements that nobody uses.

Compare possible approaches

A solution architect can compare options using criteria such as:

Decision criterion

Questions to consider

Business fit

Does the option support the required outcomes?

Delivery effort

Can the organization deliver it within the expected timeframe?

Cost

What are the initial and ongoing costs?

Integration

Can it connect to existing systems and data?

Security

Does it meet access, protection, and compliance requirements?

Scalability

Can it support expected growth without a complete redesign?

Operations

Can the team monitor, support, and recover it?

The selected option should include its trade-offs. Every architecture has constraints. Making them visible helps stakeholders understand what the solution provides and what it requires.

Validate uncertain assumptions

High-risk assumptions should be tested early. A short prototype, performance test, security review, or integration test can provide evidence before the organization commits to a larger implementation.

This is especially useful when the solution depends on a legacy interface, a new cloud service, an unfamiliar data volume, or a third-party platform.

Software architecture, technical architecture and system integration


The solution design brings several architecture perspectives together.

Software architecture

Software architecture describes the structure of an application or group of applications. It covers major components, responsibilities, interfaces, dependencies, data exchanges, and significant design choices.

The software architecture should support qualities such as security, performance, availability, maintainability, and the ability to change the system over time.

Technical architecture

Technical architecture focuses on how the solution will be built and operated. It can include:

  • Application platforms

  • Infrastructure and hosting

  • Networks and connectivity

  • Identity and access management

  • Data storage

  • Security controls

  • Deployment processes

  • Monitoring and support mechanisms

The exact meaning of technical architecture varies between organizations. It is useful to define its scope at the beginning of the document instead of treating it as a universal category.

System integration

System integration connects applications, services, data stores, and platforms so they can exchange information or coordinate processes.

A strong integration design should answer:

  • Which system owns each data object?

  • Which system initiates the exchange?

  • How frequently does data move?

  • What happens when a system is unavailable?

  • How are data formats translated?

  • How are failures detected and recovered?

  • Which security controls protect the exchange?

An API connection is only one part of system integration. Ownership, timing, transformation, error handling, and operational responsibility matter just as much.

Cloud architecture and enterprise architecture in context


Cloud architecture describes how cloud services and resources are selected, arranged, secured, integrated, and operated. It may include networks, compute, storage, identity, databases, monitoring, backup, and deployment services.

Cloud architecture is one possible context for a solution. A complete solution may also include on-premises systems, software-as-a-service platforms, business processes, and external partners.

Enterprise architecture operates at a wider level. It looks across the organization’s business capabilities, information, applications, technology, and change priorities.

A simple distinction helps:

Citation Quote Primary

Enterprise architecture sets direction across the organization. Solution architecture addresses a specific initiative. Software architecture focuses on the structure of software systems.

The same architect may work across these levels, but the decisions and scope are different.

Documenting the solution design


A solution architecture document should give stakeholders enough information to understand the proposed design, review its consequences, and support delivery.

What the documentation should contain

A practical documentation set may include:

  • Scope, objectives, and assumptions

  • Business and technical requirements

  • Context and system landscape diagrams

  • Component and deployment views

  • Data flows and ownership

  • Interfaces and integration points

  • Security and compliance requirements

  • Performance, availability, and scalability targets

  • Technology choices and alternatives considered

  • Risks, dependencies, and open questions

  • Implementation phases and delivery constraints

  • Testing, rollout, rollback, and operational considerations

Microsoft recommends documenting design choices with diagrams, explanations, technical specifications, contracts, testing plans, monitoring signals, security measures, and alternatives considered.

Recording significant decisions

An Architecture Decision Record, or ADR, captures one important decision, its context, the options considered, the selected approach, and the consequences.

An ADR should answer 4 questions:

  1. What problem did the team need to solve?

  2. Which options were considered?

  3. Why was this option selected?

  4. What trade-offs or consequences does it create?

ADRs are useful when teams need to revisit a decision months later. They preserve the reasoning behind the architecture instead of leaving future teams with a diagram and no explanation.

Keeping documentation current

Documentation should have an owner, a version, a review status, and links to related requirements or delivery work. It should change when the architecture changes.

A static document quickly loses value when systems, integrations, security controls, or operational responsibilities evolve. The goal is a maintained reference that supports business stakeholders, engineers, security teams, operations, and future maintainers.

Teams that need help reviewing architectural decisions or turning fragmented requirements into usable documentation can work with software architecture consulting.

Best practices for scalability and governance


The most useful solution architecture practices are practical and repeatable.

Start with the business outcome

Technology choices should follow the problem the organization needs to solve. A preferred platform or framework may be part of the discussion, but it should not define the solution before the requirements are understood.

Make trade-offs explicit

Document what the design improves, what it makes more difficult, and which risks remain. This gives stakeholders a clearer basis for approval.

Treat scalability as a requirement

Scalability concerns growth in users, transactions, data, geographic coverage, or product scope. Define the expected growth and the conditions under which the design should be reviewed.

Involve delivery and operations early

Engineers, security specialists, data teams, product owners, and operations teams often identify constraints that are invisible during an initial business discussion. Their input makes the design easier to implement and operate.

Review decisions as the solution evolves

Architecture is affected by new requirements, usage patterns, regulations, suppliers, and organizational changes. Regular reviews help teams identify when an assumption is no longer valid.

When software architecture consulting is useful


External support can help when business requirements are unclear, several systems must work together, architectural decisions affect multiple teams, or the organization lacks enough time to document and validate the design.

It can also help during:

  • Legacy modernization

  • Cloud adoption

  • New digital product delivery

  • Major system integration

  • Platform consolidation

  • Regulatory or security changes

  • Rapid business growth

  • Architecture reviews before implementation

Mantu’s software architecture consulting can support needs assessment, solution design, architecture documentation, and alignment between architecture decisions and delivery work.

A useful solution architecture connects a business need to a design that people can review, build, operate, and change. The quality of the result depends on the questions asked before design begins, the trade-offs recorded during the process, and the documentation maintained after the decision is made.