The innovative role of digital twins in Swiss watchmaking
A Swiss watchmaker, with Amaris Consulting’s support, embraces digital twin tech, enhancing its production efficiency and upholding its heritage.
Retail
The dynamic interplay between consumer habits and retail strategies is playing out on an unprecedented scale.
The retail industry is a potent engine powering the global economy.
With sales surpassing US $27 trillion in 2022 and an anticipated leap to over US $30 trillion by 2024, the retail industry is anything but static. Characterized by disruption, this sector compels businesses to either strategically adapt to shifting consumer expectations and harness the potential of cutting-edge technologies or risk becoming obsolete.
From facilitating direct purchasing on TikTok and integrating AR features into ecommerce platforms to implementing AI chatbots for real-time customer interaction, tech marvels are redefining the consumer experience. Indeed, more than three out of five people have reported that the integration of new technologies has significantly enriched their shopping experiences.
The roadmap to long-term sustainability lies in leveraging technologies to create a seamless and compelling shopping experience across all touchpoints. It’s noteworthy that over 60% of consumers now shop across multiple channels and brands that excel in omnichannel customer engagement strategies see an impressive annual revenue growth of 9.5%.
As you venture forth, we offer expert support and insight, ensuring you’re not only on the right path but also equipped with the foresight and ability to overcome challenges and seize opportunities.